Mortgage Compliance Manuals Policies & Procedures
List of Standard Policies and Descriptions Below Scroll Down to View All Policies
After placing your order a representative from Mortgage Education Institute will reach out to you for additional information to complete the policies ordered.Â
Additional Custom Policies Available Upon Request
Advertising - Marketing Policy and Procedures
Advertising in the mortgage industry is regulated by both federal and state laws, which explicitly defines what can and can’t be included in marketing and promotional materials. This policy outlines the key compliance requirements and identifies specific procedures that must be followed to ensure all mortgage advertising campaigns are compliant.Â
Appraiser Independence Policy and Procedures
The Appraiser Independence Policy and Procedures explains the Home Valuation Code of Conduct (HVCC) and the Appraiser Independence Rule (AIR) key areas of compliance critical for a mortgage company to adhere to the regulations. The policy defines specific procedures designed to ensure that appraisals are conducted independently and in full compliance with established standards.
BSA/AML Policy and Procedures Anti-Money Laundering (AML)
The BSA/AML Policy and Procedures outlines how a mortgage company can align the current risks in their lending area with procedures to reduce the risk of money-laundering activities during the mortgage loan process. This risk-based policy is designed to help identify and mitigate the risk of money laundering by taking into account factors such as your client base, office locations, and the mortgage products offered.
Consumer Complaint Policy and Procedures
The Consumer Complaint Policy and Procedures outlines how the mortgage company will manage and respond to complaints submitted by consumers, whether received internally or through external channels such as state or federal regulators complaint portals.
Cybersecurity Policy and Procedures
The Cybersecurity Policy and Procedures outlines key measures and implementation strategies a mortgage company should follow to protect against cybersecurity threats and attacks. Safeguarding the company’s data and client’s personal information is critical to maintaining trust and compliance in the mortgage industry.
Disaster Resilience - Recovery Policy and Procedures
The Disaster Resilience and Recovery Policy and Procedures is designed to help a mortgage company prepare for, respond to, and recover from both natural and man-made disasters. It focuses on protecting the company’s physical assets, data, and employees during a disruptive event.
Employee Handbook
An Employee Handbook is a foundational document that outlines a company’s expectations, policies, and benefits applicable to all staff members.
It serves both as a communication tool and a compliance safeguard.
Employee Hiring Practices
Hiring in the mortgage industry requires compliance with a range of federal and state laws, as well as adherence to industry-specific regulatory standards. Professionals in this field must meet and maintain specific qualifications to perform their roles effectively and in accordance with applicable laws.Â
E-Sign Compliance Policy and Procedures
The E-Sign Act requires lenders to implement performance standards that ensure the accuracy, integrity, and accessibility of electronic records. This policy outlines the procedures for complying with the E-Sign Act in connection with a mortgage loan transaction.
Fair Lending Policy and Procedures
The policy outlines the fair lending laws and regulations that are designed to protect individuals seeking mortgage financing by ensuring they are treated fairly and equally throughout the entire loan process. This policy outlines the procedures that promote consistent, unbiased treatment of all applicants.
HOEPA Policy and Procedures
The Home Ownership and Equity Protection Act (HOEPA) Policy and Procedures identifies which loan programs are subject to protections under the Home Ownership and Equity Protection Act (HOEPA). The procedures provide detailed explanations of the HOEPA coverage tests used to determine whether a loan falls under these protections.
Limited English Proficiency (LEP) Policy and Procedures
The Limited English Proficiency (LEP) Policy and Procedures guides a mortgage company in providing reasonable access to translated mortgage documents. This is essential for promoting equal housing opportunities for individuals who may not be fluent in English.
MERS® Internal Controls Compliance Policy and Procedures
The Mortgage Electronic Registration System (MERS®) is a proprietary owned database that records and tracks the ownership and servicing rights of mortgage loans. As a MERS® member, a mortgage company must implement internal procedures and control mechanisms to ensure the accuracy and timeliness of information submitted to the MERS® system.
Privacy and Safeguard Policy and Procedures
The Privacy and Safeguard Policy and Procedures identifies the federal laws that protect consumer’s privacy and describes the steps a mortgage company must take to ensure that protection is maintained. The policy defines the difference between public and nonpublic information and provides guidance on how to safeguard consumer data across all areas of business operations.
Qualified Mortgage – ATR/QM Policy and Procedures
The Ability to Repay (ATR) and Qualified Mortgage (QM) rules require a mortgage company to make a reasonable, good-faith determination—before or at the time a mortgage loan is consummated—that the borrower has the ability to repay the loan.
Quality Control (QC) Policy and Procedures for Mortgage Brokers
This Quality Control (QC) Policy and Procedures has been specifically developed to meet the needs of independent mortgage brokers and to ensure the proper level of QC is applied throughout the mortgage loan process.
Quality Control (QC) Policy and Procedures for Mortgage Lenders
The Quality Control (QC) Policy and Procedures for Mortgage Lenders is designed to meet the specific needs of mortgage bankers and lenders, ensuring that the appropriate level of quality control is applied to produce high-quality mortgage loans.
Red Flags Policy and Procedures
The Red Flags Policy and Procedures has been developed in compliance with the Fair and Accurate Credit Transactions Act (FACTA) Red Flags Rule. It requires lenders to implement processes that detect, prevent, and mitigate identity theft as part of their daily business operations.
RESPA Compliance Policy and Procedures
Real Estate Settlement Procedures Act (RESPA) is a vital consumer protection statute designed to eliminate abusive practices in the real estate settlement process, such as kickbacks, unearned fees, and conflicts of interest. It also promotes greater transparency by requiring timely and accurate disclosures of settlement costs and procedures.
TILA-RESPA Integrated Disclosures (TRID) Policy and Procedures
The policy outlines the requirements for a mortgage company to adhere to remain compliant. The TRID rule, which requires a mortgage company to provide borrowers with clear and timely information about the terms and costs of their proposed mortgage loan.
Remote Work Policy and Procedures
The Remote Work Policy and Procedures is designed to protect both the company and its consumers when employees work from locations outside the primary office. Specific state remote work regulations may be applicable. The policy will be customized to represent one (1) state’s requirements.
SAFE Act Policy and Procedures
The SAFE Act Policy and Procedures outlines the requirements for a mortgage company to ensure they are in compliance with the regulations for licensing of mortgage professionals. This policy defines which mortgage loan activities require licensure and outlines the procedures mortgage lenders must follow to ensure that only properly licensed individuals engage in those activities.
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Title - Wire Transfer Fraud Prevention Policy & Procedures
The Title and Wire Transfer Fraud Prevention Policy and Procedures is designed to identify practical strategies to protect both the mortgage company and its customers from wire fraud risks associated with mortgage transactions. This policy outlines the key risks associated with these types of fraud and provides practical strategies for identifying and preventing fraudulent activity.
Unfair, Deceptive, or Abusive Acts and Practices (UDAAP) Policy and Procedures
The Unfair, Deceptive or Abusive Acts and Practices (UDAAP) Policy and Procedures defines the role of the mortgage company in protecting the consumer. Unfair, deceptive, or abusive acts and practices (UDAAPs) can harm consumers financially, diminish public trust, and disrupt the integrity of the financial marketplace.
Vendor Management Policy and Procedures
This Vendor Management Policy and Procedures provides clear guidance for maintaining compliance and vendor oversight. It outlines how to assess each vendor based on the nature of services provided and the level of access they have to consumer data or company systems. Risk levels are assigned accordingly.
Zero Tolerance Mortgage Loan Fraud Prevention Policy and Procedures
The Zero Tolerance Mortgage Loan Fraud Prevention Policy and Procedures has been developed in response to the increasing risk of fraud in mortgage origination—threats that can seriously impact the company’s reputation, financial stability, and future success.
Custom Policies and Procedures Not Finding the Policy You Need?
Mortgage Education Institute can develop a custom compliance policy based on your specific company needs.
Please email info@mortgageeducationinstitute.com to get a custom quote based on your company's specific policy requirements.Â